Return Policy:
Stock Products:
Stock products are returnable and may be refunded or replaced within 30 days of delivery if the products are damaged/defective upon arrival, or materially different from what was ordered. If there is a misspelling or error in configuration, inscription, or design due to a mistake by our company, we will happily refund or replace the item.
Customized Products:
Custom products are not returnable but may be refunded or replaced within 30 days of delivery if the products are damaged/defective upon arrival, or materially different from what was ordered. If there is a misspelling or error in configuration, inscription, or design due to a mistake by our company, we will happily refund or replace the item.
Tax Information:
Sales tax is not separately calculated and collected in connection with items ordered from our company unless explicitly indicated as such in the ordering process. Items ordered from our company and through this website may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from our company, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
Shipping Policy:
Stock Products:
Stock orders are typically processed and shipped within 2-3 business days, but delivery time may vary depending on shipping carrier. Large orders are subject to longer processing times. Delivery times can be up to 14 business days, but this is a rare occurrence and you can usually expect it before this time.
Customized Products:
Customized orders typically take 2-3 business days for printing and an additional 2-3 business days to be processed and shipped, but delivery time may vary depending on shipping carrier. Large orders are subject to longer processing times. Delivery times can be up to 14 business days, but this is a rare occurrence and you can usually expect it before this time.
Privacy Policy:
We value the privacy of your personal data. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We do not share or sell your information to any third party companies for any reason, whatsoever.